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Accepted Solution
accepted by
24 days ago
Hello @Daniele Kovaci
.
Please simply select this contact form:
https://www.telekom.de/kontakt/e-mail-kontakt/mobilfunk/mitnahme-rufnummer-opt-in
Select the Prepaid option.
.
Upon cancellation of a prepaid account, the remaining balance can be refunded:
https://www.telekom.de/hilfe/mobilfunk/tarife-optionen/prepaid-tarife/restguthaben-auszahlen
.
Marcel
1
from
23 days ago
Upon cancellation of a prepaid account, the remaining balance can be refunded:
https://www.telekom.de/hilfe/mobilfunk/tarife-optionen/prepaid-tarife/restguthaben-auszahlen
Hello @Daniele Kovaci
.
Please simply select this contact form:
https://www.telekom.de/kontakt/e-mail-kontakt/mobilfunk/mitnahme-rufnummer-opt-in
Select the Prepaid option.
.
Upon cancellation of a prepaid account, the remaining balance can be refunded:
https://www.telekom.de/hilfe/mobilfunk/tarife-optionen/prepaid-tarife/restguthaben-auszahlen
.
Marcel
@Daniele Kovaci
Just an important hint:
This refunding link must be used only after having the number ported successfully
DO NOT DO THIS BEFORE!
The link is a combined "immediate cancellation of the contract plus refunding order"
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