Telekom hilft Community
Telekom Business Community
Privatkunden
Telekom Shops
Kontakt
DE
EN
Plan downgrade
Downgrade
speedospin
vor einem Jahr
Hello. Can you please downgrade me to MagentaMobil Prepaid S tariff?
233
0
13
Akzeptierte Lösungen
Alle Antworten
Sortieren
Älteste zuerst
Neueste zuerst
Autor
fdi
@speedospin
Just initiate a tariff change to your new tariff in customer center ("Kundencenter").
1
Uneingeloggter Nutzer
Antwort
von
@fdi I tried, but it didn't work for me
Anna K.
Telekom hilft Team
Hello @speedospin,
What happens when you try to change it in the customer center?
I can call and change it manually for you, just let me know when I can reach you.
Kind Regards
It requires some data I don't have.
Feel free to call me.
@Anna K.
You have to fill in your profile here, customer number, phone number and time period for a call from the team.
@fdi where can I find customer number ?
Phone number is filled in
6
Ältere Kommentare anzeigen
Hi @speedospin,
I just saw that it's an international phone number and I sadly can't call it.
Can you try to top up your Prepaid card, so I can reach you?
Das könnte Ihnen auch weiterhelfen
vor 5 Jahren
peppy2006
in
Mobilfunk
1619
vor 6 Jahren
jfgebhardt
1206
3
Ren87
307
vor 3 Jahren
anfragDings
MagentaCLOUD
259
2
vor 7 Jahren
Todie04
Festnetz & Internet
943
vor einem Jahr
@speedospin
Just initiate a tariff change to your new tariff in customer center ("Kundencenter").
0
Uneingeloggter Nutzer
Antwort
von
vor einem Jahr
@fdi I tried, but it didn't work for me
1
Antwort
von
vor einem Jahr
Hello @speedospin,
What happens when you try to change it in the customer center?
I can call and change it manually for you, just let me know when I can reach you.
Kind Regards
Anna K.
Uneingeloggter Nutzer
Antwort
von
vor einem Jahr
It requires some data I don't have.
Feel free to call me.
0
Uneingeloggter Nutzer
Antwort
von
vor einem Jahr
@Anna K.
It requires some data I don't have.
Feel free to call me.
1
Antwort
von
vor einem Jahr
@speedospin
You have to fill in your profile here, customer number, phone number and time period for a call from the team.
Uneingeloggter Nutzer
Antwort
von
vor einem Jahr
@fdi where can I find customer number ?
Phone number is filled in
6
Antwort
von
vor einem Jahr
Hi @speedospin,
I just saw that it's an international phone number and I sadly can't call it.
Can you try to top up your Prepaid card, so I can reach you?
Kind Regards
Anna K.
Uneingeloggter Nutzer
Antwort
von
Uneingeloggter Nutzer
Antwort
von