Solved
Porting Lidl connect number to Telekom
2 years ago
I ordered an annual plan from Telekom but I wanted to use my existing number from Lidl Connect. I already ask them to cancel to contract and they activated the opt in. However, I got a new SIM card from Telekom with a new number. I don’t want a new number. I want my existing number to be ported. I don’t speak German so the customer care could not help. Could you please help me?
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Accepted Solution
accepted by
2 years ago
@Arjun
The order of doing is following:
First let the old provider set an Opt-In or cancel your contract WITH announcement to port your number to a new provider
After confimation of this, order a new contract for your new provider also WITH anouncement to port a number into this contract.
Both providers agree to a due date when number is ported, old SIM is deactivated and new SIM is activated with the ported number.
New SIM must not be activated with printed number on it, that denies a porting of number afterwards.
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