Hello Telekom Support Team,
I recently started a new contract with Telekom in Berlin and I am already using my new eSIM with a temporary number. I would like to move my previous phone number from O2 Prepaid to this existing Telekom contract.
Status update:
I have already successfully set the "Opt-in" (release) with O2.
My personal details (Name/DOB) match on both accounts.
I have updated my Telekom hilft profile with my customer ID and current contact details so you can identify my account safely.
Could you please trigger the porting process (Nachträgliche Rufnummernmitnahme) for me? Please let me know if you need any further details about my old O2 number via a private message or if you can see it in my profile.
Thank you for your help!
vor 7 Stunden
Das ist nicht möglich, die Telekom unterstützt keine nachträgliche Portierung im Mobilfunk
0
vor 7 Stunden
Could you please trigger the porting process (Nachträgliche Rufnummernmitnahme) for me?
Hello Telekom Support Team,
I recently started a new contract with Telekom in Berlin and I am already using my new eSIM with a temporary number. I would like to move my previous phone number from O2 Prepaid to this existing Telekom contract.
Status update:
I have already successfully set the "Opt-in" (release) with O2.
My personal details (Name/DOB) match on both accounts.
I have updated my Telekom hilft profile with my customer ID and current contact details so you can identify my account safely.
Could you please trigger the porting process (Nachträgliche Rufnummernmitnahme) for me? Please let me know if you need any further details about my old O2 number via a private message or if you can see it in my profile.
Thank you for your help!
Unfortunately, this is not possible.
3
von
vor 7 Stunden
Hi, why not? when is possible to transfer numbers, then?
0
von
vor 7 Stunden
why not?
Hi, why not? when is possible to transfer numbers, then?
You'll have to ask Telekom about that.
when is possible to transfer numbers, then?
Hi, why not? when is possible to transfer numbers, then?
You can specify this directly during the ordering process.
0
von
vor 6 Stunden
I did that already, I want an update on that
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Uneingeloggter Nutzer
von
vor 6 Stunden
I recently started a new contract and requested a number transfer from O2 Prepaid. However, I only activated the "Opt-in" (release) at O2 two days after my Telekom application.
My Telekom eSIM is already active with a temporary number. Could you please re-trigger the porting request (erneute Portierungsanfrage) now that the O2 release is definitely active?
I have updated my profile with my customer details. Please let me know if you need the specific O2 number via private message.
Thank you!
I recently started a new contract and requested a number transfer from O2 Prepaid. However, I only activated the "Opt-in" (release) at O2 two days after my Telekom application.
My Telekom eSIM is already active with a temporary number. Could you please re-trigger the porting request (erneute Portierungsanfrage) now that the O2 release is definitely active?
I have updated my profile with my customer details. Please let me know if you need the specific O2 number via private message.
Thank you!
0
2
von
vor 6 Stunden
Could you please re-trigger the porting request (erneute Portierungsanfrage
I recently started a new contract and requested a number transfer from O2 Prepaid. However, I only activated the "Opt-in" (release) at O2 two days after my Telekom application.
My Telekom eSIM is already active with a temporary number. Could you please re-trigger the porting request (erneute Portierungsanfrage) now that the O2 release is definitely active?
I have updated my profile with my customer details. Please let me know if you need the specific O2 number via private message.
Thank you!
I recently started a new contract and requested a number transfer from O2 Prepaid. However, I only activated the "Opt-in" (release) at O2 two days after my Telekom application.
My Telekom eSIM is already active with a temporary number. Could you please re-trigger the porting request (erneute Portierungsanfrage) now that the O2 release is definitely active?
I have updated my profile with my customer details. Please let me know if you need the specific O2 number via private message.
Thank you!
As already mentioned, it is not possible to port a mobile phone number to Telekom retrospectively.
0
von
vor 6 Stunden
@Viga
https://telekomhilft.telekom.de/conversations/mobilfunk/number-porting-from-premium-sim-to-existing-magenta-l/68b1b320c8c36c1af8ea0e05?commentId=68b1b44dfa201167e1e1509d&replyId=68b1e852d9a8f6366a14c278
0
Uneingeloggter Nutzer
von
vor 5 Stunden
Hello @Viga,
Sadly that is not possible. A porting needs to be ordered with the new contract.
We can't transfer the number you want to port to an existing number.
For further reference, please visit this article on our homepage.
Kind regards
Anna
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0
vor 3 Stunden
Hi Anna, I did that during my contract
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1
von
vor 2 Stunden
@Viga,
you mentioned that you have an existing contract with a number you don't want.
That only happens when number porting is not selected during the order process.
I'm sorry, but it is not possible to port a number onto an existing number.
Anna
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Uneingeloggter Nutzer
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Uneingeloggter Nutzer
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