Solved
Question about fair use for EU roaming
9 months ago
Hello,
I would like to ask if there is a fair use for the EU roaming use for business mobile contracts.
I currently have a consumer mobile contract on my mobile contract, but I am thinking of converting.
I know that there are some limitations/extra charges in terms of "fair use" for consuming too much of talk time/sms/data or be outside of Germany for more than 4 months, but I was wondering if there is the same term of use for the business ones.
Thanks!
Regards
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Accepted Solution
accepted by
9 months ago
https://www.telekom.de/dlp/agb/pdf/51956.pdf?
Seite 18 und 19
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9 months ago
but I was wondering if there is the same term of use for the business ones.
The short answer is "yes" (the long answer you will find via the previous answer given by @Has )
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9 months ago
Thank you both for your replies and the help.
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9 months ago
So in case someone stays more than 4 months in a EU country or consumes more than the "fair use" terms are there available packages that someone can buy to not pay extra or per minute/sms/GB?
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9 months ago
Hello @und3rd06012,
You generally have a few options to avoid extra charges or paying per minute/SMS/GB:
Kind regards
Anna
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9 months ago
Hi Anna! Thanks for the reply. I am asking if there are any extra packages that Telekom offers if case someone exceeds the 4 month period to avoid paying extra per minute/sms/GB due to "fair use" policies.
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9 months ago
@und3rd06012,
sadly no since it's a EU policy.
Kind regards
Anna
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9 months ago
Oh! Too bad! Thanks
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