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Terminate contract TKG

vor 3 Jahren

Hello,

 

I would like to terminate my Telekom mobile contract under the new TKG law. It states that 1 month notice is required to terminate a contract. 

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6

    • vor 3 Jahren

      After the initial 24 Month are over. When did the contract start

      1

      Antwort

      von

      vor 3 Jahren

      17 June 2019

      Uneingeloggter Nutzer

      Antwort

      von

    • vor 3 Jahren

      Thank you for your message, @Alexisholmes.

      That is possible.
      You have to delete your existing termination and then simply re-enter it.
      Then it fits.

      Kind regards
      Carolin L.

      2

      Antwort

      von

      vor 3 Jahren

      Yes but the option online only allows for 3 months. When I go into a Telekom store they refuse to update it. 

      Antwort

      von

      vor 3 Jahren

      Thank you for your time and the very nice phone call, @Alexisholmes.

      As discussed, I have now canceled the contract on January 6, 2022.
      Please note that in February you will still receive a bill for the 6 days in January.
      With this in mind, I wish you a nice evening.

      Kind regards
      Carolin L.

      Uneingeloggter Nutzer

      Antwort

      von

    • Akzeptierte Lösung

      akzeptiert von

      vor 3 Jahren

      Thank you for your time and the very nice phone call, @Alexisholmes.

      As discussed, I have now canceled the contract on January 6, 2022.
      Please note that in February you will still receive a bill for the 6 days in January.
      With this in mind, I wish you a nice evening.

      Kind regards
      Carolin L.

      0

      Uneingeloggter Nutzer

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