Homebase 2 Fehler 99007, nur noch lokal möglich

5 years ago

Hallo,

 

ich habe seit mehreren Tagen das Problem, das ich beim starten der APP immer den Fehler 99007 erhalte. Lokal verbinden geht.

Nach Neustart der Base (Strom aus >15 min) geht es kurzzeitig wieder.

Seit heute hilft auch ein Stromreset nicht mehr.

Bitte um Hilfe.

@telekomhilft 

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  • 5 years ago

    Hallo @tommy-berlin,

    ich habe dir eben schon "Privat" geschrieben, deine Home Base hat ein Problem am Backend. Sprich, sie ist in Teilen offline, aber das bekommen wir wieder in den Griff.

    Viele Grüße und trotz dessen noch einen schönen Sonntag
    Thorsten Sch.

    2

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    5 years ago

    Danke @Thorsten Sch. , ihr meldet euch bei mir? Bitte über die hinterlegt Handynummer.

     

    Danke und Gruß

    Answer

    from

    5 years ago

    Hi @tommy-berlin,

    " Bitte über die hinterlegt Handynummer."
    Machen wir 👍

    Viele Grüße
    Thorsten Sch.

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