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How do I find out which MagentaTV version I have?

Solved

How to watch magenta tv on notebook

2 years ago

hello, I couldnt find the information how to watch Magenta TV

I have tariff MagentaZuhause XL - MagentaTV Smart

but when I am triing to open Magenta TV (using my email as benutzname) via https://web.magentatv.de it always shows me this, what I am doing wrong? 

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    • 2 years ago

      Hello @Serhii Liesnikov,

       

      among other things, this may be due to the fact that your account is missing a certain link. I'm going to check that for you.

      On which time are you available for a call?

       

      Kind regards

      Malte M.

      11

      Answer

      from

      2 years ago

      Hello @Serhii Liesnikov

       

      thank you for the nice call. Great that everything works now.

      Using the Zugangsnummer and persönliches Passwort did work. 😊

      If you have further questions, feel free to let me know. 

       

      Kind regards

      Belana M. 

      Answer

      from

      2 years ago

      Serhii Liesnikov

      about some Festnetz-Nummer but I dont have

      about some Festnetz-Nummer but I dont have
      Serhii Liesnikov
      about some Festnetz-Nummer but I dont have

      You have, each telekom "Festnetz" contract has one, it' s the "fixed line number" and is mentioned on the sheet "Auftragsbestätigung" you got before beeing connected and on each bill you'll get.

       

      Just for your information, as everything is working for you now.

      0

      Answer

      from

      2 years ago

      @Belana M. thank you a lot for the help, I wouldn't have done that without you Fröhlich

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    • Accepted Solution

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      2 years ago

      Hello @Serhii Liesnikov

       

      thank you for the nice call. Great that everything works now.

      Using the Zugangsnummer and persönliches Passwort did work. 😊

      If you have further questions, feel free to let me know. 

       

      Kind regards

      Belana M. 

      0

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