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Magenta Tv: Charged after cancellation

vor 7 Stunden

I cancelled my magenta tv flex contract in August but still being charged for it every month. I can see on the portal that the contract has been cancelled.

Please help

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    • vor 7 Stunden

      @VivekRai

      The team has been informed.

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    • vor 6 Stunden

       

       

      Thank you very much for the pleasant conversation earlier. 

       

      As we discussed, the cancellation is unfortunately still pending in the system. I have now notified our department so they can resolve the issue behind the scenes. 

      As soon as I hear back, I’ll get back to you here.

       

      Best regards
      Timur

       

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    • vor 3 Stunden

      Vielen Dank Timur,

      It was great talking to you. Thank you for swift response. I look forward to the resolution.

      Vivek 

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      vor 3 Stunden

      VivekRai
      Vielen Dank Timur, It was great talking to you. Thank you for swift response. I look forward to the resolution. Vivek 

      Vielen Dank Timur,

      It was great talking to you. Thank you for swift response. I look forward to the resolution.

      Vivek 

      VivekRai

      Vielen Dank Timur,

      It was great talking to you. Thank you for swift response. I look forward to the resolution.

      Vivek 

      @Timur K. 

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