Prepaid Top Up Fail

Question

Dear Sir or Madam, I topped up 30 euros (one-time top up) using the MeinMagenta app, the payment method was VISA, the bank showed a successful debit, but the app internally showed an error (I forget the error code, but it definitely showed an error ) and the balance did not increase. Could you please help me with this? thanks

мαтαıмακı · Accepted Answer

@zyfy2023 The pre-authorization must first go through, only then is it booked as a credit.Means Visa has to release it first.Since I don't use prepaid, I have no experience with it.But I also use a credit card and know this procedure with some providers.It can last until Monday if this happened on Saturday or today with the charge.

мαтαıмακı · Answer

Hi @zyfy2023 Did you also receive an SMS?If not, the booking was not made.And with Visa, was there really a successful debit?Or rather, a prebooked debit.

mr401 zeigt plötzlich keine festplatte an

Festplatte MR401

Zusätzliche Festplatte für MR401

MR401 Festplatte formatieren

Festplatte des MR401 gegen baugleiche MQ01ABD050V wechseln

MR401 start nicht mehr mit Festplatte

You might also be interested in

Request purchasing advice

View offers

Social Media