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Akzeptierte Lösung
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vor einem Jahr
Hallo @RitzKohlberg,
vielen Dank für den ersten Beitrag in unserer Community.
Wir selbst haben die Kundennummer von Sky nicht in unserer Datenbank gespeichert. Somit kann ich keine Auskunft geben.
Aber die Kolleg*innen von der Hotline werden Sie bestimmt auch mit anderen Kriterien Authentifizieren können.
Ansonsten steht in deren Auskunft, wenn man die Kundennummer vergessen hat:
"Auf jedem Brief, den du von Sky erhalten hast, findest du oben rechts deine Kundennummer im Briefkopf. Gleich neben deiner Anschrift.
Wenn du deine E-Mail-Adresse bei Sky hinterlegt hast und deine Sky PIN bzw. dein Passwort kennst, kannst du dich mit diesen Daten einloggen. Im Mein Sky Bereich findest du deine Kundennummer oben in dem orangen Banner."
Viel Erfolg.
Gruß Jacqueline G.
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