Telekom hilft Community

Telekom Business Community

Privatkunden

Telekom Shops

Kontakt

Gelöst

Question about fair use for EU roaming

vor 10 Monaten

Hello,

 

I would like to ask if there is a fair use for the EU roaming use for business mobile contracts.

I currently have a consumer mobile contract on my mobile contract, but I am thinking of converting.

 

I know that there are some limitations/extra charges in terms of "fair use" for consuming too much of talk time/sms/data or be outside of Germany for more than 4 months, but I was wondering if there is the same term of use for the business ones.

 

Thanks!

 

Regards Fröhlich 

251

8

    • Akzeptierte Lösung

      akzeptiert von

      vor 10 Monaten

      0

    • vor 10 Monaten

      und3rd06012

      but I was wondering if there is the same term of use for the business ones.

      but I was wondering if there is the same term of use for the business ones.
      und3rd06012
      but I was wondering if there is the same term of use for the business ones.

      The short answer is "yes"  (the long answer you will find via the previous answer given by @Has )

       

      0

    • vor 10 Monaten

      Thank you both for your replies and the help. Fröhlich

      0

    • vor 10 Monaten

      So in case someone stays more than 4 months in a EU country or consumes more than the "fair use" terms are there available packages that someone can buy to not pay extra or per minute/sms/GB?

      1

      Antwort

      von

      vor 10 Monaten

      Hello @und3rd06012,

       

      You generally have a few options to avoid extra charges or paying per minute/SMS/GB:

       

      1. Local SIM Card: Purchasing a local SIM card in the country where you're staying can be a cost-effective solution. Local telecom providers often offer various prepaid or postpaid plans that include data, calls, and texts at local rates.
      2. Switching to a Local Plan: If you're planning to stay long-term, it might be worth looking into switching your mobile plan to a local provider in the country you're staying. This way, you can benefit from local rates.
      3. Wi-Fi Usage: Whenever possible, use Wi-Fi for internet access to reduce your data consumption. Many places like cafés, hotels, and public areas offer free Wi-Fi. Fröhlich

      Kind regards

       

      Anna

      Uneingeloggter Nutzer

      Antwort

      von

    • vor 10 Monaten

      Hi Anna! Thanks for the reply. I am asking if there are any extra packages that Telekom offers if case someone exceeds the 4 month period to avoid paying extra per minute/sms/GB due to "fair use" policies.

      1

      Antwort

      von

      vor 10 Monaten

      @und3rd06012,

       

      sadly no since it's a EU policy. Traurig 

       

      Kind regards

       

      Anna

      Uneingeloggter Nutzer

      Antwort

      von

    • vor 10 Monaten

      Oh! Too bad! Thanks

      0

    Uneingeloggter Nutzer

    Frage

    von

    Das könnte Ihnen auch weiterhelfen

    I have a question about double billing.

    vor 2 Jahren

    in  

    Festnetz & Internet

    129

    0

    1

    Gelöst
    [English] Question About Bill - Verbindungen zu ausländischen Mobilfunknetzen EU

    vor 4 Jahren

    in  

    Festnetz & Internet

    618

    0

    4

    Gelöst
    Datenroaming fair use

    vor einem Jahr

    in  

    Mobilfunk

    218

    0

    4

    EU Roaming doesn't work

    vor 2 Jahren

    in  

    Mobilfunk

    746

    1

    2

    Fair Use Policy

    vor einem Jahr

    in  

    Mobilfunk

    1651

    1

    16

    Das könnte Sie auch interessieren

    • Kaufberatung anfragen

      Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.

      Kaufberatung anfragen

    • Angebote anzeigen

      Informieren Sie sich über unsere aktuellen Mobilfunk-Angebote.

      Angebote anzeigen
     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X