There MUST be a section in the setup menu (not necessarily the QuickSetup but directly accessing the router to enter your account data.
( there are only 2 possibilities where you do not need to enter your data: router connect to fiber modem or your line is on a automatically configuring platform (this working only with certain other Speedport and Fritzbox models but as far as I know not with TP-LINK)
To carry on:
- pls. provide a photo of the serial number plate of the TP-LINK. This to really determine the model
- as asked for earlier pls. name the type/ name of contract you have
- complete your profile data, so Telekom team members ( not the public) can contact you and find out the physical line type if possible
- provide other screenshots where applicable
Schnell Antworten vom Telekom hilft Team und Community Mitgliedern erhalten