Not receiving "Glasfaser" contract confirmation (Auftragsbestätigung) from Telekom. The contract was applied via "Logitel"

Did not get on date mentioned in Email (Persönlichen Link zu unserem Einrichtungsassistenten, um Ihren Anschluss)

After 2 months - Glasfaser contract terminated, no reason, no prior information. The contract was made via Logitel