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2 years ago
i would try to do a factory-reset an then try again.
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2 years ago
Hi Buenni,
thank you for the reply.
I did a factory reset last sunday to troubleshoot the DSL, it worked well afterwards, both DSL+ 5G / LTE . I don’t want to loose internet again, I’ll try another factory reset if nothing work.
The led turned orange in the middle of the week for the 5G / LTE .
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2 years ago
Hello again @redF0ox,
I just checked it. Your DSL and LTE connection is online. Just as it's shown in the menu of the router.
The LTE and 5G cellls that are supplying your house, are working.
Everything seems to be okay.
So my guess is that the problem is connected to an actual bug of the firmware of the Speedport Smart 4. This should be fixed with the next update. I hope it will be released soon.
If I'm right, it would be best to wait for the next firmware release and then look if the problem disappears.
Best regards Inga Kristina J.
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2 years ago
Hi Inga Kristina J.
It is working again, all green
thank you to the community for the help
Best regards
Romain
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2 years ago
Hi Inga Kristina J.
It is working again, all green
thank you to the community for the help
Best regards
Romain
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