Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

 

Solved

Access data not identified

7 years ago

Hello,

I received my Speedport smart router yesterday. I could set it up with the help of instructions now I can also connect to the WiFi through my laptop but I can't access the internet. When I login to the speedport.ip and enter my Zugangsnummer and persönlich Passwort I get an error saying the access data is incorrect. Could I get some help here ?

Thanks,

Sneha

515

13

    • 7 years ago

      Hello @SnehaVasanthaKumar18,

       

      please try the automatic setup: http://telekom.de/einrichten

      Does it work?

       

      best regards MarciPan

      10

      from

      7 years ago

      Hi Macipan,

      My connection was not activated yet.It is working now.

      Thanks for the support,

      Sneha

      from

      7 years ago

      SnehaVasanthaKumar18

      Hi Macipan, My connection was not activated yet.It is working now. Thanks for the support, Sneha

      Hi Macipan,

      My connection was not activated yet.It is working now.

      Thanks for the support,

      Sneha

      SnehaVasanthaKumar18

      Hi Macipan,

      My connection was not activated yet.It is working now.

      Thanks for the support,

      Sneha


      you're welcome, thanks for your feedback and nice to have it working now. Fröhlich

       

      best regards MarciPan

      from

      7 years ago

      Hello @SnehaVasanthaKumar18,

      I am glad to hear the news too. Fröhlich

      Kind regards Anja W.

      Unlogged in user

      from

    • Accepted Solution

      accepted by

      7 years ago

      Hi Macipan,

      My connection was not activated yet.It is working now.

      Thanks for the support,

      Sneha

      0

    • Accepted Solution

      accepted by

      7 years ago

      Hello @SnehaVasanthaKumar18,

      I am glad to hear the news too. Fröhlich

      Kind regards Anja W.

      0

    Unlogged in user

    from

    This could help you too

    Access data not received

    5 years ago

    in  

    Festnetz & Internet

    366

    0

    2

    I need my access data

    3 years ago

    in  

    Festnetz & Internet

    334

    0

    2

    No data on pre-paid.

    2 years ago

    in  

    Mobilfunk

    138

    2

    2

    I can not access to Internet

    2 years ago

    in  

    Festnetz & Internet

    290

    0

    1

    Roaming not working

    1 year ago

    in  

    Mobilfunk

    777

    0

    3

    Popular tags last 7 days

    Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...

    You might also be interested in

    • Request purchasing advice

      Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.

      Request purchasing advice

    • View offers

      Informieren Sie sich über unsere aktuellen Internet-Angebote.

      View offers
     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X