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Käseblümchen
7 months ago
Guten Abend, leider funktioniert seit 14 tagen bei meinen Eltern das Telefon nicht mehr. Anrufe kommen rein aber können keine mehr nach draußen weitergeleitet werden. Trotz neuem Telefon keine Änderung. Was tun?
Guten Abend, leider funktioniert seit 14 tagen bei meinen Eltern das Telefon nicht mehr. Anrufe kommen rein aber können keine mehr nach draußen weitergeleitet werden. Trotz neuem Telefon keine Änderung. Was tun?
Mal erzählen, welche Art von Anschluss deine Eltern haben.
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simone_ditze
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Käseblümchen
7 months ago
Hat sich erledigt. Leitung defekt
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wolliballa
7 months ago
@simone_ditze und ggf. Welchen Router und welches Telefonmodell?
Störung gemeldet?! Ggf. 0800 330 1000
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simone_ditze
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wolliballa
7 months ago
Störung gemeldet. Kommt jemand zu Leitung messen. Vielen Dank
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Christoph Sch.
Telekom hilft Team
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wolliballa
7 months ago
Moin @simone_ditze,
das ist natürlich ärgerlich, kann ich gut nachvollziehen.
Ich finde es aber klasse, dass du die Störung gemeldet hast. Ich drücke dir die Daumen, dass das zeitnah behoben wird.
Falls du weitere Unterstützung benötigst, kannst du dich natürlich wieder melden.
Lieben Gruß,
Christoph
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Coole Katze
7 months ago
Hallo @simone_ditze ,
haben Ihre Eltern den Router schon neu gestartet?
Welcher Router ist es denn? Und welches Telefon?
Viele Grüße,
Coole Katze
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simone_ditze
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Coole Katze
7 months ago
Die haben keinen Router. Irgendwas stimmt mit der Leitung nicht. Aber vielen Dank.
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