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Accepted Solution
accepted by
4 years ago
Good evening,
you have no other choice but to submit a fault report, since apparently there is no connection. Here is the link where you can report the malfunction. Or you can call 08003301000 to report a malfunction. Since you have entered your customer data in the profile, you can also wait until a customer advisor will contact you. Surely he will also speak English.
https://www.telekom.de/hilfe/hilfe-bei-stoerungen?samChecked=true
1
from
4 years ago
a really great suggestion!
0
Unlogged in user
from
Accepted Solution
accepted by
4 years ago
Ok guys thank you so much for your help!
Finally I found somebody who can speak English.
And my new modem is coming..
@Stefan @ Geralt von Riva @muc80337_2
happy new year!
0