You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
Informieren Sie sich über unsere aktuellen Internet-Angebote.
1 year ago
@Fab098: Welcome to the Community. Please show us a screenshot of this website:
http://speedport.ip/html/login/status.html?lang=de
Regards Ulrich
2
Answer
from
1 year ago
Hello! Website doesn’t open
Answer
from
1 year ago
Website doesn’t open
Are you connected to the wifi of your router?
Unlogged in user
Answer
from
1 year ago
I need it for work tomorrow
If this is a breakdown of your line, it will not work until tomorrow.
Got a new cable and still doesn’t work
the error e1 is not only related to your cable between junction box and the router. It could be also a fault in the cable within the house, the street, or somewhere else.
Was it working before the 2 days?
Did you already call the Hotline? Why the did not help? Language Problems? It is also possible to wait here for the Team Members of @Telekom-hilft-Team . There are also some english speaking members if nesesarry.
0
1 year ago
It worked yesterday morning, but I noticed from around 5pm yesterday
0
1 year ago
No, it’s not working
4
Answer
from
1 year ago
The WiFi itself is working, I can connect to it but no internet
Fab098 No, it’s not working No, it’s not working Fab098 No, it’s not working Normally the WiFi itself should work also if there is no internet connection/cable error. Are you sure?
No, it’s not working
Normally the WiFi itself should work also if there is no internet connection/cable error. Are you sure?
Answer
from
1 year ago
The WiFi itself is working, I can connect to it
Totally clear from the beginning...
But for this
Please show us a screenshot of this website: http://speedport.ip/html/login/status.html?lang=de
Please show us a screenshot of this website:
http://speedport.ip/html/login/status.html?lang=de
You have to be connected to your WiFi. That was my only point
Answer
from
1 year ago
Hi @Fab098,
thank you for the call. And lucky as we are, there was even an appointment with a technician for tomorrow morning! Yay! 🥳
So please tell me how everything will have worked out.
Sincerely,
Johannes P.
Unlogged in user
Answer
from
1 year ago
I don't think that we will get the problem solved here ... I notify the Team...
0
Accepted Solution
accepted by
1 year ago
Hi @Fab098,
thank you for the call. And lucky as we are, there was even an appointment with a technician for tomorrow morning! Yay! 🥳
So please tell me how everything will have worked out.
Sincerely,
Johannes P.
0
Accepted Solution
accepted by
1 year ago
Fixed now. Thank you!
0
Unlogged in user
Ask
from