Solved

Call back service in English

2 years ago

Hello,

 

I requested a call-back service from Telekom who can speak in English, in order to ask questions regarding glass fiber modem for my internet service. But no one called me back today.

Please call me ASAP. Thank you.

265

9

    • 2 years ago

      Hey @gwkim2543,


      we'd be happy to give you a call.
      When is the best time to reach you?
      If you want, you can also write us your questions here.

       

      Many greetings
      Markus Km.

      4

      Answer

      from

      2 years ago

      So far no calling from Telekom…

      Please help me to solve my issue. Thank you.

      Answer

      from

      2 years ago

      Hello @gwkim2543 , welcome to our Community and thank you for the nice call. 

       

      As discussed I did the refund. Fröhlich If you have any further questions, just let me know. Fröhlich

       

      Kind regards Sven Ö. 

      Answer

      from

      2 years ago

      Hello Sven,

       

      Thank you very much! Case closed!

      Unlogged in user

      Answer

      from

    • Accepted Solution

      accepted by

      2 years ago

      Hello @gwkim2543 , welcome to our Community and thank you for the nice call. 

       

      As discussed I did the refund. Fröhlich If you have any further questions, just let me know. Fröhlich

       

      Kind regards Sven Ö. 

      0

    • Accepted Solution

      accepted by

      2 years ago

      Hello Sven,

       

      Thank you very much! Case closed!

      0

    • 1 year ago

      I need a call back in English I have received the equipment and I've hooked everything up. The password that was mailed to me doesn't work. There was supposed to be an technician coming today but I haven't seen anyone yet. Please help!!

      0

    • 1 year ago

      Hello @Frustrating ,

       

      I'm pleased to help you.

      When do you have time? 

      To speak on the phone about the details.

       

      Kind regards Khaled A.

      0

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