Order Cancellation & English Customer Service

vor 2 Jahren

Dear Telekom Team,

I could not reach any customer agent who can speak English. Is there any specific number that I can call for english support?

 

I want to cancel my order 2xxxE.

Could you please help me?

 

Thanks in advance,

Baturay

833

10

  • vor 2 Jahren

    Hello Baturay, I informed the team for you. They will get in touch with you. Please remove the order number.

    9

    Antwort

    von

    vor 2 Jahren

    Hello @btry

    thanks for the nice call. 

     

    As I said, at the moment is no contract to be found because you only received one order confirmation, so there is no contract to cancel. If you should receive any other confirmation, especially with a customer number, please let me know. 

     

    For further question, just contact me. 😊

     

    Kind regards 

    Sana A. 

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