English speaking customer service number

2 years ago

Can someone please provide me with an English speaking customer service number from abroad? 

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  • 2 years ago

    Unfortunately, there is no longer a special English-speaking hotline.
    From abroad, you can reach Telekom at +49 171 2522088.
    Note: This number can only be reached via the mobile network abroad and not via WLAN call.

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  • 2 years ago

    @angiefgs Otherwise you might leave your questions here.

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    2 years ago

    wolliballa

    @angiefgs Otherwise you might leave your questions here.

    @angiefgs Otherwise you might leave your questions here.
    wolliballa
    @angiefgs Otherwise you might leave your questions here.

    Other than anywhere else at Deutsche Telekom customer service, they might actually be understood and answered in English.

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  • 2 years ago

    Thank You for response. 

    I don't speak German so I don't understand the automated voice. 

     

    This is a complicated Matter . I closed my account down in April and am still continuing to get billed and now receiving debt letters. I moved from Germany in May and have tried to speak to someone but it's impossible to get anyone speaking English. 

     

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  • 2 years ago

    @angiefgs Take it from Here, the Teamies are abke to check and assist in nearly every language.

    Complete your profilewirh contact Data.

     

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    2 years ago

    Good evening 

    @angiefgs

     and welcome to the Telekom hilft Community.

     

    Can you leave a callback number in your profile and give me little ping in this thread? I'll call you afterwards. Please keep your customer number (Kundennummer) and the last six numbers of your IBAN on hand. 

     

    Kind regards Sven Ö.

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