Die Telekom hilft Community zieht um und ist bis zum 8. Januar 2025 nur eingeschränkt zugänglich.
Cancel order for fiber glass Magenta Home
vor 7 Monaten
Hello,
For days I was trying to reach English customer service, I tried mostly all numbers/hotlines but without any luck.
I found a form online special for canceling fiber orders but it requires customer number which I can't find anywhere, created account on mobile app, checked online the customer number page but for me it always blank.
Now i have the order number but I don't have the customer number so I can't use the online form or the hotline.
Please I would appreciate any help
103
2
Das könnte Ihnen auch weiterhelfen
vor 2 Jahren
315
0
2
vor 7 Monaten
116
0
2
Gelöst
778
0
32
292
0
10
vor einem Jahr
65
0
2
5 Sterne Mitgestalter
vor 7 Monaten
@Bassam993
Plse remove your order no. - it is n o t allowed to publish personal data here.
Thks.
1
Antwort
von
vor 7 Monaten
Welcome to the community, @Bassam993.
I would be happy to take a look at the situation and see if I can help you.
Please enter your contact details in your profile. Then please give me feedback.
Thank you very much and kind regards
Caro