Cancel order for fiber glass Magenta Home
vor 10 Monaten
Hello,
For days I was trying to reach English customer service, I tried mostly all numbers/hotlines but without any luck.
I found a form online special for canceling fiber orders but it requires customer number which I can't find anywhere, created account on mobile app, checked online the customer number page but for me it always blank.
Now i have the order number but I don't have the customer number so I can't use the online form or the hotline.
Please I would appreciate any help
113
0
2
Akzeptierte Lösungen
Alle Antworten (2)
Sortieren
Älteste zuerst
Neueste zuerst
Älteste zuerst
Autor
Alle
Das könnte Ihnen auch weiterhelfen
vor 25 Tagen
39
0
2
Gelöst
30
0
1
vor 29 Tagen
25
0
1
Gelöst
782
0
32
Frustrierter Helfer a.D.
vor 10 Monaten
@Bassam993
Plse remove your order no. - it is n o t allowed to publish personal data here.
Thks.
3
1
Carolin L.
Telekom hilft Team
Antwort
von
Frustrierter Helfer a.D.
vor 10 Monaten
Welcome to the community, @Bassam993.
I would be happy to take a look at the situation and see if I can help you.
Please enter your contact details in your profile. Then please give me feedback.
Thank you very much and kind regards
Caro
0
Uneingeloggter Nutzer
Antwort
von
Frustrierter Helfer a.D.
Uneingeloggter Nutzer
Frage
von
Bassam993