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Cannot connect to internet (New account with Speedport 4)

vor 2 Jahren

My internet account was activated today. All lights are solid green on the router and my devices show my network having full wifi strength which is good. When i logged into the network from multiple devices, i get the attached page and cannot view anything else. Unfortunately the only site that i can connect to is the 192.168.2.1 router configuration link. I cannot access any other websites or apps. I updated the firmware, but don't know what else to try. The app and router configuration all seem to show everything is working, but i can't get onto the internet. Please help!

Screenshot_20221201_164516_CaptivePortalLogin.jpg

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    • Akzeptierte Lösung

      akzeptiert von

      vor 2 Jahren

      After 4 hours of self-troubleshooting, I found the issue. This apartment has (2) Telekom drops. I plugged the router into the outlet in another room and I can now connect without any issues.

       

      2

      Antwort

      von

      vor 2 Jahren

      @Vita7909 

       

      "Drop" = "socket"?

       

      Two sockets can cause problems in the future, therefore the "not-used" socket should be disconnected.

       

      This job must done by a Telekom technician - plse. wait until someone of the Telekom staff will read your threat here.

       

      Antwort

      von

      vor 2 Jahren

      @Leprechaun2 

       

      Two sockets can cause problems in the future, therefore the "not-used" socket should be disconnected.

      Two sockets can cause problems in the future, therefore the "not-used" socket should be disconnected.

      Two sockets can cause problems in the future, therefore the "not-used" socket should be disconnected.


      Auf der anderen TAE läuft ein abgeschalteter DSL auf. Siehe Screenshot. 

      Da ist nichts parallel geschaltet. 

      Uneingeloggter Nutzer

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