You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
Informieren Sie sich über unsere aktuellen Internet-Angebote.
3 years ago
I have highlighted this thread to the official support team of Deutsche Telekom (I'm just a measly customer myself). Maybe the team can have a look at your contract information and help gettint it setup correctly.
It would be good if you could leave a working phone number (mobile?) and your contract information (customer number etc.) here in your profile if available. The data in the profile is only visible to the official support team, not for regular members of this community.
0
3 years ago
Hello @Marcelo_Oliveira and welcome to the Community.
I'm sorry to hear that you are facing difficulties with your new landline.
Please put your contact number into your profile like @lejupp wrote before so I can take a closer look at your landline and explain the possible actions to you.
Kind regards
Malte M.
1
Answer
from
3 years ago
Hello @Marcelo_Oliveira,
please leave a contact number in your profile so that we can support you.
Kind regards
Matthias Bo.
0
Unlogged in user
Answer
from
Unlogged in user
Ask
from