Solved
Charges after contract terminated
3 years ago
Hello,
I terminated my service for my cell phone and home internet and I continue to receive charges on my account. I was told that the final bill for my internet would be in December but I have received one for January. I was also told that my cell phone bill would be prorated due to the termination date but I am being charged for the entire month. I am in the United States now and unable to make any updates.
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Accepted Solution
accepted by
3 years ago
Hello.
The last payment was due to premature termination of services,
because you canceled the router within the minimum lease period.
If you need further assistance, please don't hesitate to contact me.
Kind regards,
Martin Bo.
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