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[English] Changing my router from Speedport to Fritzbox

6 years ago

Dear Support team,

I am quite a new customer and would like to change my existing rented Speedport 3 to a Fritzbox 7590 i.e. return my Speedport and buy a Fritzbox.

I have seen it is possible for new customers to buy the Fritzbox for 79.90. Is it also possible for existing customers?

 

Thanks in advance

Eyal

 

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    • 6 years ago

      yes sure you can cancel your subscription at www.telekom.de/retoure

      but you had to know, that the contract for the router is about 1 year and if you cancel it earlier you have to pay a compensation!

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    • Accepted Solution

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      6 years ago

      eyal2403

      I have seen it is possible for new customers to buy the Fritzbox for 79.90. Is it also possible for existing customers?

      I have seen it is possible for new customers to buy the Fritzbox for 79.90. Is it also possible for existing customers?

      eyal2403

      I have seen it is possible for new customers to buy the Fritzbox for 79.90. Is it also possible for existing customers?


      That is not an original Telekom offer.

      From Telekom you can buy the Fritzbox 7590 for s.th. like 230 Euro (my latest info).

       

      If you cancel the Speedport Smart 3 rental contract then you might be required to pay up to 30 Euro for covering the damage to Telekom from your early cancellation (minimal rental duration is 12 months)

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    • 6 years ago

      eyal2403

      Dear Support team, I am quite a new customer and would like to change my existing rented Speedport 3 to a Fritzbox 7590 i.e. return my Speedport and buy a Fritzbox. I have seen it is possible for new customers to buy the Fritzbox for 79.90. Is it also possible for existing customers? Thanks in advance Eyal

      Dear Support team,

      I am quite a new customer and would like to change my existing rented Speedport 3 to a Fritzbox 7590 i.e. return my Speedport and buy a Fritzbox.

      I have seen it is possible for new customers to buy the Fritzbox for 79.90. Is it also possible for existing customers?

       

      Thanks in advance

      Eyal

       

      eyal2403

      Dear Support team,

      I am quite a new customer and would like to change my existing rented Speedport 3 to a Fritzbox 7590 i.e. return my Speedport and buy a Fritzbox.

      I have seen it is possible for new customers to buy the Fritzbox for 79.90. Is it also possible for existing customers?

       

      Thanks in advance

      Eyal

       


      @eyal2403 

       

      1) First of all, Telekom itself  does n o t   offer Fritzbox 7590 for 79.90 Euros , neither for new nor for existing customers.

       

          Telekom has a higher price than e.g. Amazon (200 Euros).

       

      2) Use 

       

          www.routermiete.de

       

          approx. 50 % cheaper than Telekom requiring 7,95 Euros / month.

       

      3) Concerning returning Smart 3 to Telekom, you have to pay compensation due to rental contract of

          minimum 12 months.

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      6 years ago

      Thank you for the propmpt reply to my post.

      I have re-checked the offer and indeed, although it looked very similar to Telekom's website, it wasn't.

      I guess I will buy a used 7490 for ca. 90 EUR and will return my Speedport.

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