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I would like to move my Telekom home internet.
vor 2 Jahren
Hi!
I would like to move my Telekom home internet from one address to another, without changing my contract. How can I do this?
Of course, I am open to have a call with someone from the Telekom hilft Team, in order to provide all the relevant information.
Thank you!
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Community Guide
vor 2 Jahren
You have to request an Umzug according to TKG > Umzug mit Telekom Anschluss | Telekom Hilfe (translate with a little help from your friends, Google Translate or DeepL).
Telekom will then check if the same service is possible at your new address. If so, you can book – if not, you will be granted an extraordinary termination.
Kindest,
Thomas
0
Community Guide
vor 2 Jahren
@hejtful
i informed the Telekom hilft Team you need help für "Umzug nach TKG ".
After this somebody normally will call you. I don't know when. It can takes hours or longer.
They will look, wether "Umzug nach TKG " is possabily or what else.
They will autentificat you in the beginning of your conversation by call: They will ask you for the six last digits of the IBAN from the Bank Account monthley the bill ist payed.
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Antwort
von
vor 2 Jahren
@Johannes P.I received the E-Mail notification, thank you very much!
Best regards,
Vitomir