Would like to cancel my order

vor 2 Jahren

I ordered internet /TV service about a week ago that i would like to cancel. I have not received an order confirmation email. I do have an order number. 

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  • vor 2 Jahren

    If you have ordered online or via phone, you have a right of withdrawal within 14 days after you got the "Auftragsbestätigung", order confirmation. Use the "Kontaktformular für Festnetz" (www.telekom.de/widerruf) and enter your personal details.

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    Antwort

    von

    vor 2 Jahren

    Good morning @Phoenix18 and welcome to our Telekom hilft Community.

    That is very unfortunate that you want to leave us. 

    Is there a way to change your mind?

    Let me know if you need further assistance.

    I'm happy to hear from you.

    Kind regards,

    Martin Bo.

    Uneingeloggter Nutzer

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    von

Uneingeloggter Nutzer

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