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English - I need to return extra equipment

4 years ago

Hello! I moved in January and took my Telekom service with me. Telekom shipped me an extra TV receiver and DSL modem that I don't need. They never asked for them back, but now they are trying to bill me for them. What's the best way to send them back to avoid getting billed for them? Thanks!

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    • Accepted Solution

      accepted by

      4 years ago

      Hello @schuecl,

      thank you for the very nice phone call.

      I'm waiting for your private message depending the Media Receiver. For the Speedport I'll look regularly if the device got back to us and if there will be charged anything. If so, you'll get a refund from me.

      Kind regards Inga Kristina J.

      0

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