Solved

Leaving Germany, do I need to return router?

2 years ago

Hello,

I am leaving Germany soon and so will be cancelling my internet contract with Telekom. With this contract I received a router, I'm guessing I need to return this router when I leave, but I'm not sure how.

Do I need to return this router? and if so, how do I get a box to return it in? Is it possible to drop it off in person?

Thank you!

364

2

  • Accepted Solution

    accepted by

    2 years ago

    SK1999

    Do I need to return this router?

    Do I need to return this router?
    SK1999
    Do I need to return this router?

    Sure.

     

    SK1999

    and if so, how do I get a box to return it in?

    and if so, how do I get a box to return it in?
    SK1999
    and if so, how do I get a box to return it in?

    You have to find one yourself if you did not keep the one the router came in.

     

    SK1999

    Is it possible to drop it off in person?

    Is it possible to drop it off in person?
    SK1999
    Is it possible to drop it off in person?

    I don't think so. But you can easily grab the necessary QR code at https://retoure.telekom-dienste.de/miete/ and drop off the parcel at any nearby DHL shop.

     

    Best wishes,

    Thomas

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