Gelöst

Leaving Germany, do I need to return router?

vor einem Jahr

Hello,

I am leaving Germany soon and so will be cancelling my internet contract with Telekom. With this contract I received a router, I'm guessing I need to return this router when I leave, but I'm not sure how.

Do I need to return this router? and if so, how do I get a box to return it in? Is it possible to drop it off in person?

Thank you!

237

2

  • Akzeptierte Lösung

    Community Guide

    akzeptiert von

    vor einem Jahr

    @SK1999  schrieb:
    Do I need to return this router?

    Sure.

     

    @SK1999  schrieb:
    and if so, how do I get a box to return it in?

    You have to find one yourself if you did not keep the one the router came in.

     

    @SK1999  schrieb:
    Is it possible to drop it off in person?

    I don't think so. But you can easily grab the necessary QR code at https://retoure.telekom-dienste.de/miete/ and drop off the parcel at any nearby DHL shop.

     

    Best wishes,

    Thomas

    0

Das könnte Ihnen auch weiterhelfen

1 Sterne Mitglied

in  

269

0

3

Gelöst

1 Sterne Mitglied

in  

195

0

2

1 Sterne Mitglied

in  

231

0

1