Early contract termination due to leaving Germany
3 years ago
Hello,
I'm having an extremely difficult time trying to cancel my internet service because I am leaving Germany for good. The online cancellation form has some glitches that make it impossible to complete. For example, my birthday is in November, which is not listed in the calendar dropdown menu. All I want to do is submit my formal request. It should be a very simple, 5-minute task. Can someone please help me?
Many thanks!
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3 years ago
November is not in the calendar dorpdown menu?
You have to choose the Year fist, then you will see November.
Only with year 2003 the calendar goes until September. (Otherwise you cant have a contract, bc you are under 18)
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3 years ago
Thanks, I tried that and it didn't work.
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3 years ago
Hello and welcome to our community @dodalton.
I'm sorry for the late response, did it work in the meanwhile? Otherwise please fill in your customer data in your profile and give me a little hint after that. I'll call you for direct support.
Kind regards Sven Ö.
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3 years ago
Kind regards Sven Ö.
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