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Teminate contract early due to moving in with my boyfriend
vor 4 Monaten
Hi!
I need help cause I am trying to terminate my Telekom contract earlier has I am leaving my flat.
I am staying in germany but moving in my boyfriend appartment who already has an internet contract.
I already did the process online and receive an email telling that my contract can't terminate before the july 2026 !
I went to a telekom store to ask for help and they did the process again telling me it was possible to termniate the contract within one month .... I received again a confirmation email after my visit telling me my contract will terminate only on july 2026.
I am not living in my flat since 3 weeks now; the internet box is packed ready to be sent back. Please help me in terminating my contract the earliest possible.
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vor 4 Monaten
@cilou
Thank you for the conversation earlier.
It's a pity that we couldn't come to an agreement. As your current contract can be moved 1:1 to the new address and your friend's contract is with a different provider, there is unfortunately no special right of termination.
The only option is for you to move the contract to the new address or to cancel the connection at the end of the contract term. Unfortunately, we have no other option.
Best regards
Timur
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