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Need help to terminate DSL contract due to moving abroad

3 years ago

Hello,

 

I am currently having a DSL connection from Telekom, however I would be moving back to my home country India by end of this month (31-July-2022) . Could you please help me in getting the contract terminated?

 

Since I do not have the Abmeldung document yet, so what other docs can be used for that or do I need to wait (as the abmeldung can only be done 7 days prior) ? Also, please help me with the address for returning the router.

 

Thanks,

Deepak

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    • Accepted Solution

      accepted by

      3 years ago

      Hello @deepaknandi,

       

      thank you very much for the friendly call. 

      Fröhlich

       

      I will cancel the contract now to today, as it has already been noted by my colleagues because of your email.  

       

      And I will keep an eye on the next two invoices to make sure that the chargement is correct. 

       

      Kind regards Inga Kristina J. 

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