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[English] Letter to approve contract

2 years ago

Hi, 

 

I've received two letters (one follow up) from Telekom that I have to approve my contract (internet), and if not, Telekom would cancel the order... In the letter, it says that I can go to a website telekom.de/festnetz-vertrag-geständigen to approve, but that site doesn't exist.

 

All the more, I am already using the internet with Telekom for the past two weeks, and I can see the contract information in my customer info. So I don't know why and what I'm supposed to do.

 

Please help!

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4

    • Accepted Solution

      accepted by

      2 years ago

      @cgnbon 

       

      The correkt link is as follows:

       

      Vertrag genehmigen | Telekom Hilfe

       

       

      I read this link some days ago, since one of my customers asked me to confirm her order.

      1

      Answer

      from

      2 years ago

      It works! Thank you so much! Happy Christmas!

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      Answer

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    • Accepted Solution

      accepted by

      2 years ago

      Hallo @cgnbon 

      schau mal bitte hier:  

      https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/vertrag-genehmigen?

       

      Schöne Weihnachten

      Gruß

      Waage1969

      1

      Answer

      from

      2 years ago

      Thank you so much! Happy Christmas!

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      from

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