Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

 

Solved

[English] Port my number to another provider

3 years ago

Hi Telekom, 

 

I want to port my pre-paid number to another mobile service provider in Germany. The new provider said that they have tried porting the number but it was refused by Telekom and that I need to ask Telekom to approve the porting. However, since I don't speak German, I can't request it over the phone.

Please help!

Best

Jeeyoon

257

0

4

    • 3 years ago

      @cgnbon 

      I will notify the team so that an english -speaking employee will help you and contact you.

      0

      2

      Answer

      from

      3 years ago

      @ Geralt von Riva Great, thank you so much! I've filled out the customer profile. 

      Answer

      from

      3 years ago

      @cgnbon 

      And I have now notified the team. Then someone will contact you, have a little patience.😉

      0

      Unlogged in user

      Answer

      from

    • Accepted Solution

      accepted by

      3 years ago

      Thank you for your time, @cgnbon 

       

      I am very happy that I could help you so easily.
      With this in mind, I wish you a nice week and magical holidays.

       

      Kind regards

      Carolin L. 

      0

    Unlogged in user

    Ask

    from

    This could help you too

    Solved
    I want to cancel my prepaid contract and port my number to another provider

    3 years ago

    in  

    Mobilfunk

    612

    0

    4

    Solved
    Number Available to Port out to another provider or cancelled

    1 year ago

    in  

    Mobilfunk

    99

    0

    2

    Solved
    [English] Transfer of prepaid number to another provider

    2 years ago

    in  

    Festnetz & Internet

    532

    0

    3

    I want to cancel my prepaid contract and port my number to another provider

    1 year ago

    in  

    Mobilfunk

    118

    0

    3

    Solved
    Request to Transfer My Number to Another Provider and Cancel Prepaid Contract

    3 months ago

    in  

    Mobilfunk

    44

    0

    3

    You might also be interested in

    • Request purchasing advice

      Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.

      Request purchasing advice

    • View offers

      Informieren Sie sich über unsere aktuellen Internet-Angebote.

      View offers
     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X