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I like to port my prepaid phone number to different provider
vor 2 Jahren
I like to port my prepaid phone number to different provider. I have just submitted online request to terminate my prepaid number but there was no option of porting the number. Please help to port the number
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Telekom hilft Team
vor 2 Jahren
Good morning @agam77,
Welcome to our community.
That's not a problem at all.
In order to be able to release the number for porting, we have to legitimize you once. When is the best time to reach you? Do you also speak German, or should an English-speaking colleague call?
Kind regards
Karin Kr.
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vor 8 Monaten
I have the same request. I want to close my prepaid but there is no porting option.
3
Antwort
von
vor 8 Monaten
Hello @Rownay,
I can explain the porting procedure right now.
In order to port your number, you will have to cancel the contract with us. After that, you can easily get a new contract from another provider by just telling them that you already cancelled and want to port your number.
Kind regards
Anna K.