I want to cancel my prepaid contract and port my number to another provider

1 year ago

Hello Telkom team,

I want to cancel my prepaid contract and would like to port my number to another provider. I tried contacting the helpline with the help of my friend who can speak German. But unfortunately no one is answering the call. So, right now, I have submitted my prepaid contract cancellation today. Could you please help me with this. It's urgent.

Thanks!

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    • 1 year ago

      All you have to do is done for you by your new provider

      0

    • 1 year ago

      Hallo

      Thank you so much for the reply.

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      1 year ago

      Hello @sridevi7

       

      according to the system, everything has now worked with porting the phone number.

       

      Best regards 
      Elvira H.

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    • 1 year ago

      Hallo,

      Yeah, its done. Thank you so much for the help.

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