Do i need to mention that i live in a building? Since i don't have any room number just street name and street number so i am not sure how they will send the wifi connection in my room.
I dont want to mess with the wifi connection of my neighbors so please let me know if I should contact telekom service center and inform them about this situation.
I received the letter and it has been mentioned that they will start the connection tomorrow and no technical person will be coming.
Help is very much appreciated.
Thank you.
vor 2 Jahren
@Sk161
I do not really understand what you are talking about and what situation you want to inform the service center about.
Please correct me if I am wrong:
1) You have ordered a landline and internet contract at Telekom
2) This should be active starting tommorow
If this is correct then:
3) Get an internet router such as speedport smart 4 from Telekom (you have to buy or rent)
4) Plug this router into your landline plug in your room / flat
5) Configure your Wifi access according to your needs in that internet router
Just to clarify: Telekom will not send Wifi signals to your room/flat.
If you have any problems with one of these steps please come back here or contact the Telekom hotline.
5
von
vor 2 Jahren
@Sk161
Thank you for contributing to our community 🙏🏽
It's possible the previous owner was known. Is the Internet connection working or was the activation successful? If not, I’ll check it again 👍🏽
Please leave your correct data in the profile and let me know when I can reach you.
Best regards
Timur
von
vor 2 Jahren
Hello,
I have updated my contact details on my profile.
I am available today till 5 p.m.
Thank you.
0
von
vor 2 Jahren
@Sk161
Thank you very much for the short and pleasant conversation earlier 👍🏽
I am very glad that the internet connection was successfully activated 😊
I wish you a nice weekend 🙌🏽
Best regards
Timur
0
Uneingeloggter Nutzer
von
Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
@Sk161
Thank you very much for the short and pleasant conversation earlier 👍🏽
I am very glad that the internet connection was successfully activated 😊
I wish you a nice weekend 🙌🏽
Best regards
Timur
0
0
Uneingeloggter Nutzer
von