Fiber optic connection and intermediate connection
vor 16 Tagen
Hello, I am new to Germany and I have applied for a fiber optic connection in my apartment. The website says that the connection will be available in my area in XXX-XXX. I was under the impression that I will be provided another connection till XXX-XXX but it has been 2 months since I put in my order and I have received no news about this. My order number is [Editiert]-PSM-[Editiert].
Can I get some more information on this? I would really like to have another type of intermediate connection for internet in my apartment now. I have already been waiting for 2 months.
Let me know if I can provide more information. Thank you for your time.
- Ansh
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Offizielle Lösung
akzeptiert von
vor 15 Tagen
Thank you very much for the pleasant conversation earlier 🙂 As discussed, I have now booked the desired DSL contract for the purpose of transition at the conditions discussed 😊 You will receive the order confirmation with the date by e-mail today 🙏🏽
I hope you enjoy your connection and have a great day.
Best regards
Timur
2
Antwort
von
vor 15 Tagen
No Problem, you're welcome 😊
Best regards
Timur
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