Fiber optic connection and intermediate connection

3 months ago

Hello, I am new to Germany and I have applied for a fiber optic connection in my apartment. The website says that the connection will be available in my area in XXX-XXX. I was under the impression that I will be provided another connection till XXX-XXX but it has been 2 months since I put in my order and I have received no news about this. My order number is [Editiert]-PSM-[Editiert].

Can I get some more information on this? I would really like to have another type of intermediate connection for internet in my apartment now. I have already been waiting for 2 months.

Let me know if I can provide more information. Thank you for your time.

- Ansh

15

5

    • Official Solution

      accepted by

      3 months ago

       

       

       

      Thank you very much for the pleasant conversation earlier 🙂 As discussed, I have now booked the desired DSL contract for the purpose of transition at the conditions discussed 😊 You will receive the order confirmation with the date by e-mail today 🙏🏽 

      I hope you enjoy your connection and have a great day. 

       

      Best regards
      Timur

      2

      Answer

      from

      3 months ago

      Thank you very much for all your help Timur :D

      Answer

      from

      3 months ago

       

       

       

      No Problem, you're welcome 😊

       

      Best regards

      Timur

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