Die Telekom hilft Community zieht um und ist bis zum 8. Januar 2025 nur eingeschränkt zugänglich.
Gelöst
Fiber optics connection in house with full Hausanschluss
vor einem Jahr
Hello!
I'm renting a flat in a house that has fiber optic connection - there's Hausanschluss in the basement. However, there's no cable to my flat.
Since I asked house owner about getting a stable connection, I was told to get a fiber optics contract, and that there's already Telekom optics in the house, and "probably one free socket". However, after I booked a contract, it turned out that there are no free sockets (out of 4, according to what I've been told).
Now I'm not sure how things can proceed from this point, and if I should wait or cancel booking and start searching for alternatives.
Is it possible that not all bandwidth is used, and box with higher amount of ports can be installed?
Will I be offered to cover costs for expanding bandwidth? Or is there some other approach for such situations?
Sorry for using English, but my German is only B1 yet.
237
0
10
Akzeptierte Lösungen
Alle Antworten
Sortieren
Älteste zuerst
Neueste zuerst
Älteste zuerst
Autor
Das könnte Ihnen auch weiterhelfen
vor 9 Monaten
133
0
2
1169
0
2
vor 6 Monaten
110
0
1
vor 7 Monaten
64
0
1
136
0
2