‎[HELP IN ENGLISH] Moving to a New Apartment

[HELP IN ENGLISH] Moving to a New Apartment

3 years ago

Hi, I moved to a new apartment and would like to take my Magenta home package with me. My old address supported 250 mbps, but the new address only supported 175 mbps.

Additionally, I have already moved out of my old apartment 2 weeks ago and moved into my new apartment. I am using another wifi that the landlord provides until the end of November and would like to move the Telekom contract to the new apartment as soon as possible.

I would also have to order a new speed port as I had to return the old one (it was connected to a previous contract). How can I schedule the move of my Telekom contract to the new apartment? I really need it as soon as possible. Thanks in advance!

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