How to attach my new home internet contract to existing Telekom Login (email)?
3 years ago
hello,
sorry for my question in Enslish.
At the beginning, I got a contract for mobile and then created a telekom login for it. It works perfect now and I can manager my mobile contract online.
recently, I got a contract for home internet with magenta TV
question: how can I add home internet contract to my already existing Telekom login?
can I switch to Magenta One ?
thanks in advance.
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3 years ago
Try translating the content from Login Registrierung Kundencenter Mobil | Telekom Hilfe with Google Translate or DeepL. The most important point is:
A joint login for fixed network and mobile can only be set up using your fixed network data.
Best wishes
Thomas
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3 years ago
Thank you for your message, @AntonV .
You already got a great link.
Did that help you or do you still need help?
Kind regards
Carolin L.
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2 years ago
Hello,
I have the same issue: I have a mobile contract and now also a glasfaser Magenta internet contract. Add contract options on the Kundencenter are only with mobile or fixed telephone numbers, I don't have a fixed number, so how do I add a glasfaser Internet contract to my kundencenter?
Thanks!
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2 years ago
Hello @FranciscoB.
You got a fixed number as well when you got a fiber contract.
You can find the number in the confirmation letter or in German: "Auftragsbestätigung", which you got via E-Mail.
If you still need help, please add your information here:
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile:telekom-custom-user-profile-userdata
and give me feedback that you added the information.
Kind regards,
Martin Bo.
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