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How to change technician appointment date
vor 4 Jahren
Hello,
I recently ordered a package DSL. Telekom set an appointment date. on that day, I am busy. I have chatted with an agent and she changes the new date but I did not get any email or SmS. how can I notice the date is changed?
Best,
Zohreh
558
7
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Akzeptierte Lösung
Telekom hilft Team
akzeptiert von
vor 4 Jahren
I'll keep you up to date. As soon as the appointment is confirmed I'll come back to you.
Regards
Karsten L.
1
Antwort
von
vor 4 Jahren
Thanks for your quick reply and nice support.
in fact, the first suggestion date was 14.01.2021(old date). I have asked your colleague to change on 18.01.2021(new) but I did not get any email or SMS. I would like to check and put my appointment to 18.01.2021.
Best,
Zohreh