Solved
How to change technician appointment date
4 years ago
Hello,
I recently ordered a package DSL. Telekom set an appointment date. on that day, I am busy. I have chatted with an agent and she changes the new date but I did not get any email or SmS. how can I notice the date is changed?
Best,
Zohreh
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Accepted Solution
accepted by
4 years ago
I'll keep you up to date. As soon as the appointment is confirmed I'll come back to you.
Regards
Karsten L.
7
Answer
from
22 days ago
Hello @Catia Teixeira,
I'm pleased to help you.
When do you have time?
I would like to contact you, then check the contract.
Kind regards
Khaled
Answer
from
21 days ago
Many thanks For replay
You can contact me every week day until 12
+xxxxxxxx
(customer data censored, Telekom hilft)
Many thanks
Answer
from
21 days ago
Hello @Catia Teixeira,
thank you for the lovely call.
The new appointment is booked for the 22nd of May.
Between 09 am and 1 pm.
If you have any further questions, feel free to let me know.
Have a nice day. 🤗
Kind regards
Belana
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