How to change technician appointment date

Question

Hello,

I recently ordered a package DSL. Telekom set an appointment date. on that day, I am busy. I have chatted with an agent and she changes the new date but I did not get any email or SmS. how can I notice the date is changed?

Best,

Zohreh

Karsten L. · Accepted Answer

Alright, got it. So you changed the appointment to 14th of January, but now you need the old one with 18th of January back. I informed our Disposition.
I'll keep you up to date. As soon as the appointment is confirmed I'll come back to you.

Regards
Karsten L.

Anonymous User · Answer

@zohre.ghaderi71  Plse wait until  somebody of the Telekom staff here will answer to your request. Since you already completed your personal profile, this will be no problem...😉

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