‎I cannot log into my account anymore that I've had for almost two years

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I cannot log into my account anymore that I've had for almost two years

vor einem Monat

I have been a customer with Telekom for almost two years and have logged in to my account online many times. I have tried to log in today and it does not work. The system says my email cannot be found, and does not recognize my username.

I have been receiving my bills to my email like normal and paying them like normal, but I am restricted from logging in.

What can I do?

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