You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
Informieren Sie sich über unsere aktuellen Internet-Angebote.
4 years ago
First you should contact the company that rents you this appartment, because they would have to pay for this and they might use a different company to fix this cable.
2
Answer
from
4 years ago
I had called the landlord (Hausmeister). But they said that I should call Telekom because it is a Telekom issue.=))))
Is there any law related to this problem, who should take responsibility for the end-line connection of my appartment?
Best
Answer
from
4 years ago
[...] Is there any law related to this problem, who should take responsibility for the end-line connection of my appartment? [...]
[...]
Is there any law related to this problem, who should take responsibility for the end-line connection of my appartment? [...]
There is a verdict from the Bundesgerichtshof (BGH), the highest court short of the Bundesverfassungsgericht (constitutional court) in Germany.
As I understand (mind you, I'm not a lawyer), the court ultimately decided that, if the appartment had a phone socket when it was rented to you and unless there are any provisions in the lease, then it is the landlord's obligation to maintain the phone wiring within the property.
See here for details, German language, obviously.
Unlogged in user
Answer
from
4 years ago
Hello and good morning @tranhoangphi ! Welcome to our community.
That sounds really unpleasent. Can you please fill in your data in your profile? I want to try to help you after a detailed look.
Kind regards Sven Ö.
4
Answer
from
4 years ago
Thanks so much, but my problem is I am not Telekom customer, therefore I don't have the kundennummer and handynummer.
Telekom provided the telephone line for the whole building, many years ago.
Unlogged in user
Answer
from
Unlogged in user
Ask
from