Gelöst
Internet not working
vor 4 Jahren
Hello, I'm getting this message and unable to use my internet at all. Welcome! Information about connection not being loaded.
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vor 4 Jahren
Hello @jordanhallaf
In order to be able to help, we still need some information:
(Translated with Google)
1
Antwort
von
vor 4 Jahren
1. Contract is Magenta Zeushausse M
2. Speedport W 724V
This is my first time trying to hook up my connection and this router. Through the IP it says the Internet is good and working but no devices can connect. I get that error message. I have the power, link, and online lights showing.
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Antwort
von
vor 4 Jahren
@jordanhallaf :
6) LAN or WLAN connection to router?
7) what device you use for Internet access? PC,smartphone, tablett
OS of your device?
2
Antwort
von
vor 4 Jahren
I've attempted wifi and LAN and nothing has gotten through. I tried a cellphone, laptop computer and Xbox One. I don't see a WLAN port in the back unless that is the link port that is blue
Antwort
von
vor 4 Jahren
Firmware version 01011603.07.006
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von
Akzeptierte Lösung
akzeptiert von
vor 4 Jahren
Please check the execution date of your order confirmation.
If you still have questions, let me know, and I’ll give you a call. Are there certain times you do not want to be contacted?
Kind regards
Belana M.
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