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Internet outage
vor 5 Jahren
Hello,
I have been trying the English help number at 08003301080 and it just gives me a message that it’s busy. This has been going on for two days now. My internet went out Thursday and I opened a trouble ticket but have not been contacted and have been unable to get someone that speaks English at the regular help desk number. Any help would be welcomed.
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Akzeptierte Lösung
Telekom hilft Team
akzeptiert von
vor 5 Jahren
thank you for the nice telephone call.
I set an appointment for a technician on Thursday (July 2nd). It would be fine if you could tell us here after the appointment if everything is fine again.
Kind regards Inga Kristina J.
1
Antwort
von
vor 5 Jahren
Thank you for your help. Technician just left and we have working internet again.