Das könnte Sie auch interessieren
Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
vor 5 Monaten
Please Read
@leohockmorris
https://www.telekom.de/hilfe/vertrag-rechnung/vertrag/umzug/beauftragen?samChecked=true
Are 24 Months of contracht over ?
Nur wenn umzug mit gleichen Leistungen nicht geht, hast du sonderkündigungsrecht.
Was liegt bei dir an DSL oder glasfaser und was im neuen Ort.
Wer versorgt neuen Ort. TELEKOM ?
Dann evtl Kulanz wegen haushaltzusammen führung.
@leohockmorris
0
1
von
vor 5 Monaten
I'm not sure if a household merger would be possible here either.
Stichwort "Haushaltszusammenführung"
0
Uneingeloggter Nutzer
von
vor 5 Monaten
No it has only been about 10 months since the start of the contract. I am asking this question because I had planned out the form for Termination of Landline under the special reason "termination due to relocation / household reunification", however I am concerned with the process. I have explicitly stated I do not have permission to have a landline connection from the owner and I am worried if I submit the notification Telekom will try to override the connection that is already there.
0
1
von
vor 5 Monaten
will try to override
No it has only been about 10 months since the start of the contract. I am asking this question because I had planned out the form for Termination of Landline under the special reason "termination due to relocation / household reunification", however I am concerned with the process. I have explicitly stated I do not have permission to have a landline connection from the owner and I am worried if I submit the notification Telekom will try to override the connection that is already there.
No
What at Old home and New home
Dsl how much ..glasfaser how much
@leohockmorris
0
Uneingeloggter Nutzer
von
vor 5 Monaten
Hallo @leohockmorris
The teamies will will contact you.
If you’re only available by phone at certain times, please add these to your profile under "Weitere Informationen"
0
10
von
vor 5 Monaten
Thank you for your help, I have updated the extra information on my profile to include my other phone number :)
0
von
vor 5 Monaten
phone number
Thank you for your help, I have updated the extra information on my profile to include my other phone number :)
@Johannes P.
Neu...
0
von
vor 5 Monaten
Hey @leohockmorris,
thanks a lot for the nice conversation.
Please ask your friend, if he has his internet-contract with us or with a different provider. If he has the contract with us, the termination due to relocation / household reunification is your way to go. In that case, you choose which contract stays activated, later in the process.
If your friend's contract is with a different provider, we'd have to check our other options for your contract-termination.
One additional thing you asked me about: Since your contract is still active on your old address, but you moved out already, I recommend blocking the use of your Contract on the old address. That way a new tenant cant use the service you are paying for. Nonetheless, the line will still be used by your contract on the old address, so that a new tenant can't start a new contract there, as long as your contract is not moved or cancelled completely. I'm sorry I can't provide a different solution.
Kind regards
Louisa
0
Uneingeloggter Nutzer
von
Uneingeloggter Nutzer
von