Hello,

My name is Mohammad Nagib Osman, and i am new in Germany. At first, please accept my apologies for not speaking in German. I am a new customer, and My Speedport Smart 3 connected to the internet but there is no wifi connection. I reset the modem and turned off the power but the issue is not resolved. Both the Wlan and Status have white lights. I did everything with the instructions and i also checked the status. I shows that my DSL is not Synchronous, and the Internet is disconnected. 

Can you please help me with that?